Frequently Asked Questions

  • Prove you have a minimum of one year, client face to face work experience within Sexuality Support
  • Upload relevant certifications from reputable establishments
  • Acknowledge if you have appropriate professional insurance for your work
  • Provide details of an Association or Governing Body of which you are a member of
  • You must also have a website available for public viewing
  • Take part in an annual process to keep this information on your profile up to date and relevant
  1. Click the ‘Add Listing’ button on the top right-hand of the home page.
  2. Choose your listing type and select ‘Register’ button.
  3. A popup will appear where you can enter your email address and check you have agreed to our terms and conditions.
  4. Choose your advertisements package type.
  5. Start to create your advert filling in all mandatory fields.
  6. Once completed you can preview your ad before going live to the public.
  7. Choose to edit or submit your listing.
  8. Once submitted, findmysexpert team will review your advert, certificates and background information.
  9. Your advert will not be placed live on the system until you have completed your payment method information.
  1. A confirmation email will be sent to your email address and includes a computer-generated password.
  2. Log back into findmysexpert.com using the details in this email.
  3. If you wish to create your own password follow the section below.
  1. To change your password, go to the ‘Accounts’ section of your dashboard on findmysexpert.com.
  2. Enter and save a new password of your choice.
  1. Go to the ‘Accounts’ section of your dashboard.
  2. Under the heading ‘Payment Methods’ you can add, delete or update your current payment method.
  3. The ‘Billing Address’ information on this page must be linked to the card you are using. Without this information we cannot create your order or billing details and your advert will remain unpublished.

Once we have viewed and checked your advert meets our Terms and Conditions, we aim to have your advert live within 24 hours.

We advise you to update your advert regularly. There are no hidden fees or charges to change your advert and you have access to it 24/7 via your personal login.

  1. Go to login page as normal
  2. Click the tab saying ‘forgotten password?’
  3. Enter your account user name or e-mail and press enter
  4. Follow the instructions with the e-mail to create a new password.

Yes, your past orders can be viewed under two separate headings within your account dashboard: ‘Subscriptions’ or ‘Account.’

  1. Go to the ‘my listings’ section on your dashboard.
  2. Click the delete button under the advert you wish to delete.
  3. A confirmation notice will appear to confirm you wish to delete.
  4. Your advert will be automatically deleted along with all related payments.

You can delete and recreate your advert as many times as you wish. However, you may only create one profile advert at a time. If you wish to have two profile advertisements you will need to create a secondary account with a different email address.

  1. Send an email to info@findmysexpert.com requesting for your account to be deleted/removed from our systems. You do not need to give an explanation for deleting your account but it would be helpful if you could provide us with some feedback on the service you have received, good or bad we would like to be able to improve the services we offer.
  2. You must contact us from the email address that your account was originally set up with.

(For further information on how your data is stored after you delete your account, please read our Privacy Policy)

Please send an e-mail with your enquiry to: info@findmysexpert.com and a member of the team will support you further.