Our policies and terms are designed to create a safe and fair environment for everyone using findmysexpert.  Learning what is allowed can help you avoid unintentionally breaking the rules and helps everyone have a great experience.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

findmysexpert reserves the right to amend or update the Terms of Use from time to time. Your continued access to and/or use of the site means that you agree to be bound by the most current version of the Terms of Use.

If you do not agree to these terms, you must not use our site.

General Information

By using the site, you agree that your interactions with organisations and/or individuals found on or through any media link from findmysexpert are solely between you and such organisation and/or individuals.

findmysexpert does not endorse any practitioners advertising on the site.  Including those practitioners found on the featured sections.

In the event that you have a dispute with one or more other users, you hereby release findmysexpert, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and or our services.

By using the site, you agree that findmysexpert shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.  If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Findmysexpert is under no obligation to become involved.

If a paid advert does not meet our terms, Findmysexpert will not offer a refund.

Exposure to Content

You understand that:

All listings, messages, comments, files, images, photos, videos and all other materials (“Content”) posted on, transmitted through, or linked to and from Findmysexpert, are the sole responsibility of the person from whom such content originated.

Advertising practitioners you are entirely responsible for all content uploaded, email or otherwise made available via findmysexpert.  All images uploaded must be owned by the practitioner and you must have permission to use all images uploaded, where necessary have appropriate licences to images uploaded.      

findmysexpert does not control and is not responsible for content made available through the website. You may be exposed to content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.  If such material is found, please contact the team at: info@findmysexpert.com we will review the nature of the content against our guidelines and remove if required.  We appreciate your support in keeping the site clear of unwanted content.

The findmysexpert site and the content available through the website may contain links to other websites, which are completely unrelated to findmysexpert.  findmysexpert makes no representation or guarantees as to the accuracy or authenticity of the information contained in any such site. Linking to any other websites is entirely at your own risk.

You must evaluate and bear all risks associated with the use of any content.

Under no circumstances will findmysexpert be liable in any way for content or for any loss or damage of any kind incurred as a result of the use of any content listed, emailed, or otherwise made available via the site/service.

findmysexpert initially screen all adverts content not the advertiser, however this does not guarantee nor do we endorse practitioners advertising on the site.  findmysexpert have the right (but not the obligation) in its sole discretion to refuse, delete or remove any content that is available via the service, for violating the spirit of the site or the Terms or for any other reason.

This website includes information and materials uploaded by other users of the site.  The information and materials publicised have been verified and approved by us.  However, any views expressed by other users on our site do not represent our views or values.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

PRACTITIONER INFORMATION ONLY

Advertising Fees

findmysexpert offer inexpensive advertising fees and feature ‘Ad Extras’ that are suitable for all business needs.

Ultimate Ad – £24.99 pcm

Ad Boots Feature – Boost your adverts visibility and feature before all other listings – £8.00 for 30 days.

Login and change your advert as often as you like, with NO hidden fees.

Above fees are paid monthly until you choose to deactivate your advert.

Deleting Your Advert

Read our FAQ’s on how to delete your advert.  

When you delete your advert your payment plan will cease immediately, as will your access to the service. Your account will remain in an ‘idle’ state, allowing you to reactivate the service later without the need to re-enter your details.

You can create and delete your Advert as you please, however please be aware that activation and/or reactivation of adverts goes through an administrator approval process; so, although the cancellation of your advert is instant, there may be a delay in your new advert going live.

More Details About Fees

Your debit/credit card will be debited on the day you register your advertisement

Your advert will go live within 24 hours  

In most cases, you will be charged on the same date every month for your monthly advertisement

You will continue to have access to the site and your advert, month after month, until you deactivate your advert

All our prices are set out on the findmysexpert website and may change from time to time.  We may increase the price of any of our services at any time and where we do so, we will give you notice in accordance with the Terms of Use

Refunds

In any instance we DO NOT offer full refunds.

The site sets out clearly our terms and conditions, posting guidelines, rules and eligibility criteria, in several easy to access points.  We even include additional warnings on our payment pages.

We ask all practitioners to triple check your basket total before submitting your payment or to contact us before making a purchase if you are unsure.

All refunds made are at the sole discretion of findmysexpert on a case-by-case basis. 

An administration fee will be always incurred on any refund this is to cover administration costs and refund charges from Stripe.   

Your advert renewal date can be found in your dashboard, it is your responsibility to cancel your advert before renewal should you wish to leave the platform.

DISCOUNT CODES: If you incorrectly apply or forget to apply a discount code at point of sale (checkout) you will not receive a refund.  You may contact the team via the contact us page and we may add the discount code for you – in this instance your discount code will be added to your next month’s advert fee (Your second/ next payment will be discounted) (The team can only action this if the discount code is still in date) If you are unsure please contact the team for support before actioning any payments.

ELIGIBILITY CRITERIA: It is your responsibility to read our eligibility criteria correctly.  If you are unsure and have questions as to your eligibility please e-mail the team before creating and paying for your advert. If you do not meet our eligibility criteria you may not receive a refund.

Termination of Services

You agree that findmysexpert, both immediately and without notice, has the right to:

Delete or deactivate your account

Block your email or IP address

Terminate your access to or use of the Service (or any part thereof)

Remove and discard any content within the service that has violated the Terms

Further, you agree that findmysexpert shall not be liable to you or any third-party for any termination of your access to the service and that you will not attempt to use the service after said termination

If you fail to make a payment you owe us or if your payment method fails

Keeping your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@findmysexpert.com

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out below.

Exploitation / evidence of wrongdoing

findmysexpert does not abide sexual abuse or exploitation in any form or sense whatsoever. Please be aware that findmysexpert answers requests from third parties, including law enforcement, where required and findmysexpert will share information with relevant third parties if, in our view, there is evidence that may be relevant to an investigation.

Policy updated: April 2023.